{"id":3453,"date":"2025-05-21T08:40:38","date_gmt":"2025-05-21T08:40:38","guid":{"rendered":"https:\/\/www.careium.com\/en\/?page_id=3453"},"modified":"2026-03-04T14:56:47","modified_gmt":"2026-03-04T13:56:47","slug":"monitoring-centres","status":"publish","type":"page","link":"https:\/\/www.careium.com\/en\/telecare-solutions\/monitoring-centres\/","title":{"rendered":"Services provided"},"content":{"rendered":"<div class=\"wp-block-breadcrumbs\" style=\"\">\n    <div class=\"breadcrumbs  max-xl:lg:mt-4\">\n    <nav aria-label=\"breadcrumbs\">\n        <ul class=\"!ml-0 mb-4 mt-2 flex items-center gap-1 pl-0\">\n                            <li class=\"text-primary-100 my-0 flex list-none items-center pl-0 text-xs md:text-sm\">\n                    <a class=\"link link--breadcrumb\" href=\"https:\/\/www.careium.com\/en\/\">Home<\/a>\n                                    <\/li>\n                    <\/ul>\n    <\/nav>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-hero alignfull   \"\n    style=\"\">\n    <div class=\"wp-block-hero__container container\">\n                    <div class=\"wp-block-hero__text\">\n                <h1 class=\"wp-block-hero__heading\">How our emergency monitoring centres work &#8211; around the clock security<\/h1>\n                                    <p class=\"wp-block-hero__preamble\">When every second counts, you\u2019re never alone,\u00a0our emergency alarm monitoring centres\u00a0are the lifeline behind every alarm, staffed\u00a024\/7, 365 days a year\u00a0by compassionate experts trained to handle emergencies with calm, speed and professionalism. No alert is just a call, it\u2019s a chance to protect, reassure, and save lives &#8211; whether it&#8217;s a fall, a moment of uncertainty or need for contact, we respond with the same urgency and care.<br \/>\r\n<br \/>\r\nDid you know that we handle over 25,000 alarms per day across Europe alone?<\/p>\n                \n                                            <\/div>\n                            <picture>\n                                    <source media=\"(min-width: 600px and max-width: 1023px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-10-1.png.webp\" type=\"image\/webp\"\n                    width=\"1080\" height=\"1080\">\n                            <source media=\"(min-width: 600px and max-width: 1023px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-10-1.png\" type=\"image\/png\"\n                    width=\"1080\" height=\"1080\">\n                                                <source media=\"((min-width: 1px and max-width: 599px) or (min-width: 1024px))\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-10-1.png.webp\" type=\"image\/webp\"\n                    width=\"1080\" height=\"1080\">\n                            <source media=\"((min-width: 1px and max-width: 599px) or (min-width: 1024px))\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-10-1.png\" type=\"image\/png\"\n                    width=\"1080\" height=\"1080\">\n                    \n\n        <img fetchpriority=\"high\" decoding=\"async\"  src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-10-1.png\" alt=\"female-operator-in-monitoring-centre\" loading=\"eager\"\n            width=\"1080\" height=\"1080\">\n    <\/picture>\n            <\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-medium\"><\/div>\n\n\n<div class=\"wp-block-list-image wp-block-list-image--image-left not-prose\" style=\"\">\n            <div class=\"wp-block-list-image__image\">\n            <picture>\n                                    <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/monitoring-centre-scaled-1-780x520.jpg\" type=\"image\/jpeg\"\n                    width=\"780\" height=\"520\">\n                                                <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/monitoring-centre-scaled-1-700x467.jpg\" type=\"image\/jpeg\"\n                    width=\"700\" height=\"467\">\n                                                <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/monitoring-centre-scaled-1-520x347.jpg\" type=\"image\/jpeg\"\n                    width=\"520\" height=\"347\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/monitoring-centre-scaled-1-780x520.jpg\" alt=\"larmcentral\" loading=\"lazy\"\n            width=\"780\" height=\"520\">\n    <\/picture>\n        <\/div>\n        <div class=\"wp-block-list-image__text\">\n                        <h2\n            class=\"wp-block-list-image__heading wp-block-list-image__heading--sm\">\n            Emergency monitoring centres            <\/h2>\n                        <div\n            class=\"wp-block-list-image__preamble wp-block-list-image__preamble--sm\">\n            <h3 class=\"wp-block-heading\">How it works when an alarm is activated:<\/h3>\n<ol class=\"wp-block-list\">\n<li><strong>The user raises the alarm<\/strong> via their personal alarm.<\/li>\n<li><strong>The alarm goes directly to our alarm monitoring centre <\/strong>where an alarm operator responds within seconds. It is also possible to customise the alarm chain so that the alarm goes first to a caregiver.<\/li>\n<li><strong>The alarm operator communicates with the user<\/strong> via the speech function in the device and assesses the situation.<\/li>\n<li><strong>Caregivers or relatives are contacted<\/strong>, depending on the nature of the alarm and agreed procedures.<\/li>\n<li><strong>Any action is taken immediately<\/strong>, e.g. to alert friends and family or emergency services<\/li>\n<\/ol>\n<p><strong>All alarms are logged, documented and followed up<\/strong> &#8211; for security and training purposes.<\/p>\n\n        <\/div>\n                                                <\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n<div class=\"wp-block-list-image wp-block-list-image--image-right not-prose\" style=\"\">\n            <div class=\"wp-block-list-image__image\">\n            <picture>\n                                    <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-780x780.png.webp\" type=\"image\/webp\"\n                    width=\"780\" height=\"780\">\n                            <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-780x780.png\" type=\"image\/png\"\n                    width=\"780\" height=\"780\">\n                                                <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-700x700.png.webp\" type=\"image\/webp\"\n                    width=\"700\" height=\"700\">\n                            <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-700x700.png\" type=\"image\/png\"\n                    width=\"700\" height=\"700\">\n                                                <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-520x520.png.webp\" type=\"image\/webp\"\n                    width=\"520\" height=\"520\">\n                            <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-520x520.png\" type=\"image\/png\"\n                    width=\"520\" height=\"520\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/23-1-780x780.png\" alt=\"engineer installing careium eliza unit\" loading=\"lazy\"\n            width=\"780\" height=\"780\">\n    <\/picture>\n        <\/div>\n        <div class=\"wp-block-list-image__text\">\n                        <h2\n            class=\"wp-block-list-image__heading wp-block-list-image__heading--sm\">\n            Easy to get started &#8211; we help all the way            <\/h2>\n                        <div\n            class=\"wp-block-list-image__preamble wp-block-list-image__preamble--sm\">\n            <p><strong>Pre-configured devices<\/strong> which are ready to use upon delivery.<\/p>\n\n        <\/div>\n                            <ul class=\"wp-block-list-image__list\">\n                                                            <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Installation on site by a trained technician &#8211; if needed (extra cost may apply).\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Smooth integration with existing systems at your organisation.\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Remote support and connection checks. We can carry out checks online to test connectivity, battery and error messages, update settings and quickly resolve technical issues.\n                        <\/li>\n                                                <\/ul>\n                                        <\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n<div class=\"wp-block-list-image wp-block-list-image--image-left not-prose\" style=\"\">\n            <div class=\"wp-block-list-image__image\">\n            <picture>\n                                    <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-780x520.jpg.webp\" type=\"image\/webp\"\n                    width=\"780\" height=\"520\">\n                            <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-780x520.jpg\" type=\"image\/jpeg\"\n                    width=\"780\" height=\"520\">\n                                                <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-700x467.jpg.webp\" type=\"image\/webp\"\n                    width=\"700\" height=\"467\">\n                            <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-700x467.jpg\" type=\"image\/jpeg\"\n                    width=\"700\" height=\"467\">\n                                                <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-520x347.jpg.webp\" type=\"image\/webp\"\n                    width=\"520\" height=\"347\">\n                            <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-520x347.jpg\" type=\"image\/jpeg\"\n                    width=\"520\" height=\"347\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/row-11-780x520.jpg\" alt=\"male-operator-in-monitoring-centre\" loading=\"lazy\"\n            width=\"780\" height=\"520\">\n    <\/picture>\n        <\/div>\n        <div class=\"wp-block-list-image__text\">\n                        <h2\n            class=\"wp-block-list-image__heading wp-block-list-image__heading--sm\">\n            Training &amp; support &#8211; for staff and relatives            <\/h2>\n                        <div\n            class=\"wp-block-list-image__preamble wp-block-list-image__preamble--sm\">\n            <p>To make our solutions truly useful in everyday life, we can offer tailored training:<\/p>\n\n        <\/div>\n                            <ul class=\"wp-block-list-image__list\">\n                                                            <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Training for professionals how alarms work, how to respond effectively, and how information is logged and can be followed up.\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Support for family members how mobile alarms are used and how to access follow-up and status via app.\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Digital and on site &#8211; we can offer both e-learning, live broadcasts and on-site workshops.\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Our support is always open weekdays between 07.30-17.00 (local times may apply) to answer all types of questions both via email and phone.\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Our goal is that everyone who uses, handles or is responsible for welfare technology should feel safe and involved.\n                        <\/li>\n                                                <\/ul>\n                                        <\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-medium\"><\/div>\n\n\n<div class=\"wp-block-media-text acf-wp-block-media-text--image-right puff_04 acf-wp-block-media-text\"\n    style=\"\">\n    <div class=\"acf-wp-block-media-text__container\">\n        <div class=\"acf-wp-block-media-text__text\">\n                                                    <h2 class=\"acf-wp-block-media-text__heading\">Alarm management that works &#8211; from alarm to action<\/h2>\n                            <div class=\"acf-wp-block-media-text__preamble\"><p>Behind every telecare service is a coordinated response that ensures help arrives when it\u2019s needed most. Our latest platform brings alarm handling, communication, and operational information into one unified environment, designed with and for monitoring centre teams. By simplifying workflows and reducing system complexity, it supports quicker decisions, smoother operations, and a safer experience for service users.<\/p>\n<\/div>\n                                                            <\/div>\n    <\/div>\n            <div class=\"acf-wp-block-media-text__image\">\n                        <picture>\n                                    <source media=\"(min-width: 1000px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/Square-1x1-1-1-1024x1024.png.webp\" type=\"image\/webp\"\n                    width=\"1024\" height=\"1024\">\n                            <source media=\"(min-width: 1000px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/Square-1x1-1-1-1024x1024.png\" type=\"image\/png\"\n                    width=\"1024\" height=\"1024\">\n                                                <source media=\"(max-width: 999px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/Square-1x1-1-1-768x768.png.webp\" type=\"image\/webp\"\n                    width=\"768\" height=\"768\">\n                            <source media=\"(max-width: 999px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/Square-1x1-1-1-768x768.png\" type=\"image\/png\"\n                    width=\"768\" height=\"768\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/Square-1x1-1-1-1024x1024.png\" alt=\"eliza-plugging-in\" loading=\"lazy\"\n            width=\"1024\" height=\"1024\">\n    <\/picture>\n        <\/div>\n    <\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n<div class=\"wp-block-list-image wp-block-list-image--image-left not-prose\" style=\"\">\n            <div class=\"wp-block-list-image__image\">\n            <picture>\n                                    <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-780x494.jpg.webp\" type=\"image\/webp\"\n                    width=\"780\" height=\"494\">\n                            <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-780x494.jpg\" type=\"image\/jpeg\"\n                    width=\"780\" height=\"494\">\n                                                <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-700x443.jpg.webp\" type=\"image\/webp\"\n                    width=\"700\" height=\"443\">\n                            <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-700x443.jpg\" type=\"image\/jpeg\"\n                    width=\"700\" height=\"443\">\n                                                <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-520x329.jpg.webp\" type=\"image\/webp\"\n                    width=\"520\" height=\"329\">\n                            <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-520x329.jpg\" type=\"image\/jpeg\"\n                    width=\"520\" height=\"329\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/male-operator-in-monitoring-centre-teaser-780x494.jpg\" alt=\"\" loading=\"lazy\"\n            width=\"780\" height=\"494\">\n    <\/picture>\n        <\/div>\n        <div class=\"wp-block-list-image__text\">\n                        <h2\n            class=\"wp-block-list-image__heading wp-block-list-image__heading--sm\">\n            24\/7 Monitoring \u2013 the heart of our response            <\/h2>\n                        <div\n            class=\"wp-block-list-image__preamble wp-block-list-image__preamble--sm\">\n            <p>When an alarm is triggered, whether from a mobile personal alarm, in-home alarm, or sensor, it instantly reaches our around-the-clock monitoring centres. Our trained operators respond swiftly, assess the situation, and follow predefined alarm protocols to ensure the right help is dispatched. If necessary, they contact the relevant contact person such as home care, relatives or alert the emergency services. The alarm sequence is determined in consultation with the individual or organisation and can be easily customised via our digital configuration platform i-care\u00aeonline.<\/p>\n\n        <\/div>\n                                                <\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-large\"><\/div>\n\n\n<div class=\"wp-block-testimonials alignfull\" style=\"\">\n            <div class=\"container\">\n            <h2 class=\"wp-block-testimonials__heading\">How Careium helps people live safer, more independent lives<\/h2>\n        <\/div>\n        <div class=\"wp-block-testimonials__content-wrapper container\">\n        <div class=\"wp-block-testimonials__controls\">\n                            <a href=\"https:\/\/www.careium.com\/en\/about-us\/success-stories\/\"\n                    class=\"wp-block-testimonials__archive-link button button--primary link--arrow link--arrow-white\">Browse all stories<\/a>\n                                        <div class=\"swiper-controls\">\n                    <div class=\"swiper-button swiper-button-prev\">\n                        <i class=\"fa-light fa-arrow-left\"><\/i>\n                    <\/div>\n                    <div class=\"swiper-button swiper-button-next\">\n                        <i class=\"fa-light fa-arrow-right\"><\/i>\n                    <\/div>\n                <\/div>\n                    <\/div>\n\n                    <div class=\"wp-block-testimonials__posts swiper\">\n                <div class=\"swiper-wrapper\">\n                                                                    <a class=\"swiper-slide wp-block-testimonials__post testimonial image\"\n                            href=\"https:\/\/www.careium.com\/en\/about-us\/success-stories\/sam\/\">\n                            \n                            \n                            <picture>\n                                    <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/20-1536x480.png.webp\" type=\"image\/webp\"\n                    width=\"1536\" height=\"480\">\n                            <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/20-1536x480.png\" type=\"image\/png\"\n                    width=\"1536\" height=\"480\">\n                    \n\n        <img decoding=\"async\"  src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/20-1536x480.png\" alt=\"a man wearing glasses and smiling\" loading=\"lazy\"\n            width=\"1536\" height=\"480\">\n    <\/picture>\n                            <div class=\"testimonial__text\">\n                                                                <h3 class=\"testimonial__heading\">\n                                    Autism: With a GPS watch, Sam&#039;s parents can feel at ease\n                                <\/h3>\n\n                                <p\n                                    class=\"link link--arrow testimonial__link link--arrow-white\">\n                                    Read success story\n                                <\/p>\n                            <\/div>\n                        <\/a>\n                                                                    <a class=\"swiper-slide wp-block-testimonials__post testimonial light\"\n                            href=\"https:\/\/www.careium.com\/en\/about-us\/success-stories\/mobile-social-alarm-europ-assistance\/\">\n                            \n                            \n                            <picture>\n                                    <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/couple-walking-in-park-hero-1536x480.jpg.webp\" type=\"image\/webp\"\n                    width=\"1536\" height=\"480\">\n                            <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/couple-walking-in-park-hero-1536x480.jpg\" type=\"image\/jpeg\"\n                    width=\"1536\" height=\"480\">\n                    \n\n        <img decoding=\"async\"  src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/couple-walking-in-park-hero-1536x480.jpg\" alt=\"A man and woman walking on a path in a park, happily talking to each other\" loading=\"lazy\"\n            width=\"1536\" height=\"480\">\n    <\/picture>\n                            <div class=\"testimonial__text\">\n                                                                <h3 class=\"testimonial__heading\">\n                                    Improved safety in France with Europ Assistance and Careium 450\n                                <\/h3>\n\n                                <p\n                                    class=\"link link--arrow testimonial__link \">\n                                    Read success story\n                                <\/p>\n                            <\/div>\n                        <\/a>\n                                                                    <a class=\"swiper-slide wp-block-testimonials__post testimonial green\"\n                            href=\"https:\/\/www.careium.com\/en\/about-us\/success-stories\/mary\/\">\n                            \n                            \n                            <picture>\n                                    <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/22-1536x480.png.webp\" type=\"image\/webp\"\n                    width=\"1536\" height=\"480\">\n                            <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/22-1536x480.png\" type=\"image\/png\"\n                    width=\"1536\" height=\"480\">\n                    \n\n        <img decoding=\"async\"  src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/22-1536x480.png\" alt=\"a woman smiling at the camera outside\" loading=\"lazy\"\n            width=\"1536\" height=\"480\">\n    <\/picture>\n                            <div class=\"testimonial__text\">\n                                                                <h3 class=\"testimonial__heading\">\n                                    Parkinsons: Increased freedom for Mary with a GPS tracker\n                                <\/h3>\n\n                                <p\n                                    class=\"link link--arrow testimonial__link link--arrow-white\">\n                                    Read success story\n                                <\/p>\n                            <\/div>\n                        <\/a>\n                                                                    <a class=\"swiper-slide wp-block-testimonials__post testimonial image\"\n                            href=\"https:\/\/www.careium.com\/en\/about-us\/success-stories\/james\/\">\n                            \n                            \n                            <picture>\n                                    <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/21-1536x480.png.webp\" type=\"image\/webp\"\n                    width=\"1536\" height=\"480\">\n                            <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/21-1536x480.png\" type=\"image\/png\"\n                    width=\"1536\" height=\"480\">\n                    \n\n        <img decoding=\"async\"  src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/21-1536x480.png\" alt=\"a man smiling for a picture\" loading=\"lazy\"\n            width=\"1536\" height=\"480\">\n    <\/picture>\n                            <div class=\"testimonial__text\">\n                                                                <h3 class=\"testimonial__heading\">\n                                    Diabetes: James feels reassured with a fall- and personal alarm\n                                <\/h3>\n\n                                <p\n                                    class=\"link link--arrow testimonial__link link--arrow-white\">\n                                    Read success story\n                                <\/p>\n                            <\/div>\n                        <\/a>\n                                                                    <a class=\"swiper-slide wp-block-testimonials__post testimonial light\"\n                            href=\"https:\/\/www.careium.com\/en\/about-us\/success-stories\/june\/\">\n                            \n                            \n                            <picture>\n                                    <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/hero-images-wordpress-1536x480.png.webp\" type=\"image\/webp\"\n                    width=\"1536\" height=\"480\">\n                            <source media=\"(min-width: 1px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/hero-images-wordpress-1536x480.png\" type=\"image\/png\"\n                    width=\"1536\" height=\"480\">\n                    \n\n        <img decoding=\"async\"  src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/hero-images-wordpress-1536x480.png\" alt=\"senior man and woman smiling\" loading=\"lazy\"\n            width=\"1536\" height=\"480\">\n    <\/picture>\n                            <div class=\"testimonial__text\">\n                                                                <h3 class=\"testimonial__heading\">\n                                    Alzheimer: Thanks to telecare, June and Arthur can stay in their own home\n                                <\/h3>\n\n                                <p\n                                    class=\"link link--arrow testimonial__link \">\n                                    Read success story\n                                <\/p>\n                            <\/div>\n                        <\/a>\n                                    <\/div>\n            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-large\"><\/div>\n\n\n<div class=\"wp-block-list-image wp-block-list-image--image-right not-prose\" style=\"\">\n            <div class=\"wp-block-list-image__image\">\n            <picture>\n                                    <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-780x780.png.webp\" type=\"image\/webp\"\n                    width=\"780\" height=\"780\">\n                            <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-780x780.png\" type=\"image\/png\"\n                    width=\"780\" height=\"780\">\n                                                <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-700x700.png.webp\" type=\"image\/webp\"\n                    width=\"700\" height=\"700\">\n                            <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-700x700.png\" type=\"image\/png\"\n                    width=\"700\" height=\"700\">\n                                                <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-520x520.png.webp\" type=\"image\/webp\"\n                    width=\"520\" height=\"520\">\n                            <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-520x520.png\" type=\"image\/png\"\n                    width=\"520\" height=\"520\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2026\/02\/picture-for-web-1-780x780.png\" alt=\"healthcare professional\" loading=\"lazy\"\n            width=\"780\" height=\"780\">\n    <\/picture>\n        <\/div>\n        <div class=\"wp-block-list-image__text\">\n                        <h2\n            class=\"wp-block-list-image__heading wp-block-list-image__heading--sm\">\n            Easy to set up &#8211; with i-care\u00ae online            <\/h2>\n                        <div\n            class=\"wp-block-list-image__preamble wp-block-list-image__preamble--sm\">\n            <p>Via our system <strong><a href=\"https:\/\/portal.careium.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">i-care\u00ae online<\/a><\/strong> you as a business get a powerful and flexible tool to configure, manage and follow up on alarm activations. The system is web-based and requires no local installation &#8211; making it easy to scale, adjust or troubleshoot regardless of the size of your organisation. Here you can:<\/p>\n\n        <\/div>\n                            <ul class=\"wp-block-list-image__list\">\n                                                            <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Create and adjust alarm profiles\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Setting up individual alarm chains\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Manage users, devices and contacts\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            See real-time status, history and reports\n                        <\/li>\n                                                <\/ul>\n                                        <\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n<div class=\"wp-block-list-image wp-block-list-image--image-left not-prose\" style=\"\">\n            <div class=\"wp-block-list-image__image\">\n            <picture>\n                                    <source media=\"(min-width: 700px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/i-care-plus-app-780x780.jpg\" type=\"image\/jpeg\"\n                    width=\"780\" height=\"780\">\n                                                <source media=\"(max-width: 699px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/i-care-plus-app-700x700.jpg\" type=\"image\/jpeg\"\n                    width=\"700\" height=\"700\">\n                                                <source media=\"(max-width: 500px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/i-care-plus-app-520x520.jpg\" type=\"image\/jpeg\"\n                    width=\"520\" height=\"520\">\n                    \n\n        <img decoding=\"async\" class=\"\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/05\/i-care-plus-app-780x780.jpg\" alt=\"i-care-plus-app\" loading=\"lazy\"\n            width=\"780\" height=\"780\">\n    <\/picture>\n        <\/div>\n        <div class=\"wp-block-list-image__text\">\n                        <h2\n            class=\"wp-block-list-image__heading wp-block-list-image__heading--sm\">\n            For carers &#8211; easy to support your loved ones via the i-care\u00ae plus app            <\/h2>\n                        <div\n            class=\"wp-block-list-image__preamble wp-block-list-image__preamble--sm\">\n            <p><strong>i-care\u00ae plus<\/strong> is our app that gives relatives more transparency and peace of mind. i-care\u00ae plus is particularly suitable for families where several people want to be involved in the care, without disrupting the daily life of the care recipient. Through the app you can:<\/p>\n\n        <\/div>\n                            <ul class=\"wp-block-list-image__list\">\n                                                            <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            See the current position of the care recipient (in case of mobile alarm)\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Get alerts for alarms or events\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Track alarm history and status\n                        <\/li>\n                                                                                <li class=\"wp-block-list-image__list-item\">\n                            <i class=\"fa-solid fa-circle-check\"><\/i>\n                            Customise notification settings as needed\n                        <\/li>\n                                                <\/ul>\n                                        <\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n<div class=\"wp-block-media-text acf-wp-block-media-text--image-right is-style-white acf-wp-block-media-text\"\n    style=\"\">\n    <div class=\"acf-wp-block-media-text__container\">\n        <div class=\"acf-wp-block-media-text__text\">\n                                                    <h2 class=\"acf-wp-block-media-text__heading\">Get started today<\/h2>\n                            <div class=\"acf-wp-block-media-text__preamble\"><p>The app is free and available to download via AppStore and Google Play (search for i-care\u00ae plus or Careium).<\/p>\n<p>Family &amp; friends can only use the app once the service provider has created an account and sent them an invitation to become a caregiver.<\/p>\n<\/div>\n                                        <ul class=\"acf-wp-block-media-text__more-links\">\n                                                                                                    <li class=\"acf-wp-block-media-text__more-links-item\">\n                                <a class=\"acf-wp-block-media-text__link link link--arrow\" href=\"https:\/\/apps.apple.com\/gb\/app\/i-care-plus\/id1611213606\" target=\"_self\" rel=\"noopener\">\n                                    AppStore\n                                <\/a>\n                            <\/li>\n                                                                                                                            <li class=\"acf-wp-block-media-text__more-links-item\">\n                                <a class=\"acf-wp-block-media-text__link link link--arrow\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.careium.relatives\" target=\"_self\" rel=\"noopener\">\n                                    Google Play\n                                <\/a>\n                            <\/li>\n                                                            <\/ul>\n                    <\/div>\n    <\/div>\n            <div class=\"acf-wp-block-media-text__image\">\n                        <picture>\n                                    <source media=\"(min-width: 1000px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/06\/icare-Abby-no-background-1024x1024.png\" type=\"image\/png\"\n                    width=\"1024\" height=\"1024\">\n                                                <source media=\"(max-width: 999px)\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/06\/icare-Abby-no-background-768x768.png\" type=\"image\/png\"\n                    width=\"768\" height=\"768\">\n                    \n\n        <img decoding=\"async\" class=\"image-fit\" src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/06\/icare-Abby-no-background-1024x1024.png\" alt=\"\" loading=\"lazy\"\n            width=\"1024\" height=\"1024\">\n    <\/picture>\n        <\/div>\n    <\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-medium\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\"><div class=\"wp-block-media-text acf-wp-block-media-text--image-right is-style-white_no_image acf-wp-block-media-text\"\n    style=\"\">\n    <div class=\"acf-wp-block-media-text__container\">\n        <div class=\"acf-wp-block-media-text__text\">\n                                                    <h2 class=\"acf-wp-block-media-text__heading\">Digital enforcement with Visit &#8211; security without disruption<\/h2>\n                            <div class=\"acf-wp-block-media-text__preamble\"><p>Visit is our innovative camera-based supervision solution that enables contact and security without disturbing or waking the sleeper. Previous night visits can be replaced with silent supervision via Visit, which both saves resources and enhances the privacy of the care recipient &#8211; who can sleep undisturbed but with their safety maintained. The solution is easy to install and place in the home and can be customised to the needs of the care recipient. For example, you can freely define how many visits to carry out, at what times, and link different actions to different care situations, to provide the right support and help at the right time.<\/p>\n<\/div>\n                                                            <\/div>\n    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><div class=\"wp-block-products \" style=\"\">\n                <div class=\"products-container\" data-columns=\"1\">\n            <div class=\"swiper-controls\">\n                <div class=\"swiper-button swiper-button-prev\">\n                    <i class=\"fa-light fa-arrow-left\"><\/i>\n                <\/div>\n                <div class=\"swiper-button swiper-button-next\">\n                    <i class=\"fa-light fa-arrow-right\"><\/i>\n                <\/div>\n            <\/div>\n            <ul class=\"products columns-1\">\n<li class=\"product type-product post-1421 status-publish first instock product_cat-accessory has-post-thumbnail shipping-taxable purchasable product-type-simple\">\n\t<a href=\"https:\/\/www.careium.com\/en\/telecare-solutions\/personal-alarms\/visit-remote-monitoring\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><picture decoding=\"async\"  class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\"><source type=\"image\/webp\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-520x520.jpg.webp 520w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-300x300.jpg.webp 300w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-150x150.jpg.webp 150w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-768x768.jpg.webp 768w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-700x700.jpg.webp 700w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-250x250.jpg.webp 250w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-120x120.jpg.webp 120w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-780x780.jpg.webp 780w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-360x360.jpg.webp 360w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-600x600.jpg.webp 600w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-100x100.jpg.webp 100w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1.jpg.webp 1000w\" sizes=\"(max-width: 520px) 100vw, 520px\"><img src=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-520x520.jpg\" srcset=\"https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-520x520.jpg 520w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-300x300.jpg 300w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-150x150.jpg 150w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-768x768.jpg 768w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-700x700.jpg 700w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-250x250.jpg 250w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-120x120.jpg 120w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-780x780.jpg 780w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-360x360.jpg 360w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-600x600.jpg 600w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1-100x100.jpg 100w, https:\/\/www.careium.com\/app\/uploads\/sites\/8\/2025\/04\/visit-remote-monitoring-front-careium-1000x1000-1.jpg 1000w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" width=\"520\" height=\"520\" alt=\"Visit remote monitoring camera\" loading=\"lazy\" decoding=\"async\"><\/picture><p class=\"category\">Accessory<\/p><div class=\"woocommerce-loop-product__text\"><h3 class=\"woocommerce-loop-product__title\">Visit<\/h3><p class=\"woocommerce-loop-product__excerpt\">A discreet care solution that keeps loved ones safe<\/p><\/div><p class=\"show-more\">Show product<\/p><\/a><\/li>\n<\/ul>\n\n            \n                    <\/div>\n    <\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-medium\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-h-3-font-size\">Want to know more about how our alert chain and service platform can strengthen your care?<\/h2>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-primary-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-form-text is-style-green\" style=\"\">\n    <div class=\"wp-block-form-text__text-container\">\n                    <h2 class=\"wp-block-form-text__heading\">\n                Contact us\n            <\/h2>\n                            <p class=\"wp-block-form-text__text\">\n                We\u2019d love to hear from you! Please fill out the form and we\u2019ll get back to you shortly.\n            <\/p>\n            <\/div>\n    <div class=\"wp-block-form-text__form-container\">\n        <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_7' id='gform_7'  action='\/en\/wp-json\/wp\/v2\/pages\/3453#gf_7' data-formid='7' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_7' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_7_15\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_15'>Phone<\/label><div class='ginput_container'><input name='input_15' id='input_7_15' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_7_15'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_7_11\" class=\"gfield gfield--type-text 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gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_7_3' type='email' value='' class='large'   placeholder='Email*' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_7_6\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_6'>Phone number<\/label><div class='ginput_container ginput_container_phone'><input name='input_6' id='input_7_6' type='tel' value='' class='large'  placeholder='Phone number'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_5\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_5'>How Can We Help?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_5' id='input_7_5' class='textarea medium'   maxlength='500' placeholder='Tell us a bit about your needs or ask us a question*' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_7_14\" class=\"gfield 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